We provide servicing solutions that exceed expectations.
We work honestly and fairly with all customers, clients and co-workers.
We do things right the first time.
We work hard to exceed expectations.
We foster an open and collaborative work environment.
We make decisions based on fact and analysis.
We always honor our client and customer commitments.
We follow all regulatory guidelines.
We invest in our people through targeted and timely training..
We deliver superior service to every customer, every client, every day.
At SPS, we provide servicing solutions that exceed expectations. We are committed to acting with integrity, intelligence and intensity to do the right thing, the right way, the first time. For our clients, the investors and trusts who own the loans we service, this means that we are transparent about our practices and results. For our customers, the homeowners, doing the right thing means not only servicing their loans accurately and efficiently, but taking extra steps to provide assistance when needed. We work closely with each customer to understand their unique situation. Based on this information, we develop customized solutions that meet both their short and long-term needs.