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Applying for FEMA Assistance

If you have been impacted by a natural disaster and would like to see if you qualify for monetary or other assistance from the government, you can apply at . You can also apply through the or by calling 1-800-621-3362. If you use a video relay service, captioned telephone service, or other communication services, please provide FEMA the specific number assigned for that service.

Hurricane Ian Resources

Insurance Village:
Our insurance representatives are at the Disaster Recovery Center located at Lakes Regional Library, 15290 Bass Road, Fort Myers, FL 33919, and will be open daily from 9 a.m. to 6 p.m. EST.
Florida Disaster Org has provided the following updates:
  • All Lee County hospitals are open and operational.
  • A mobile, public fueling station opened today in Lee County at the Stars Complex to provide fuel for vehicles and gas cans for generators to impacted residents.
  • Area Agency on Aging service providers in Charlotte and Lee counties have resumed delivering meals to home-delivery clients. These are shelf stable meals to ensure those without power can store them. Providers are also delivering hygiene products that were donated by organizations in Central Florida.
  • All accessible bridges have been inspected in Lee and Charlotte counties. FDOT continues to assist with inspections on locally-owned bridges.
  • Debris removal has begun, most heavily focused in Southwest Florida.
  • U.S. 17 through Wauchula to Arcadia, has now been cleared and was reopened as of Oct. 3, a major thoroughfare through the area.
  • DOE has deployed staff to visit Charlotte County to further assess damages and provide assistance with reopening.
  • The School District of Miami-Dade County has dispatched an experienced emergency operations expert to assist Lee County School District as they work to reopen schools.
  • FDLE is establishing an additional base camp in Lee County providing housing, food, showers and laundry services are available for U.S. Coast Guard members deployed in post hurricane response.
  • (FDOT) sent more than 130 trucks to construct a temporary bridge to Pine Island by the end of the week.
  • FWC officers are conducting nighttime waterborne safety and security patrols around Sanibel Island and other barrier islands to protect people and property on the islands.
  • They are also using vessels to transport additional rescue personnel, supplies and equipment to all affected barrier islands inaccessible to vehicles, including Sanibel, Captiva and Pine Island.
  • Lee County (excluding Pine Island and Sanibel) is estimated to be 95 percent restored by end of day Saturday, October 8.
  • Pine Island estimated restoration time will be determined once access to the island is established.
  • Sanibel and Captiva Islands estimated restoration time will be determined once access to the island is established.
  • The Florida Electric Co-Op is readying an additional basecamp to support over 1,000 linemen that are mobilizing to help the Lee County Electric Co-Op.
  • To support efforts to restore running water in Lee County, the Army Corps of Engineers has been brought in to identify and assess several fractures in water infrastructure.
  • Lee County has been approved for Individual Assistance from the Federal Emergency Management Agency. For those in need of individual and household assistance, visit or call 1-800-621-3362.
  • have been issued for 9 areas in Lee County and 6 areas in Charlotte County, following the impacts from Hurricane Ian. DOH continues to monitor and maintain a for residents to access online.
  • Coral Oaks Golf Course - 180 Northwest 28th Ave. Cape Coral, FL 33993
  • Old Bonita Springs Library - 26876 Pine Ave. Bonita Springs, FL 34135
  • Kelly Road Soccer Complex - 10750 Kelly Road Fort Myers, FL 33908
  • Cape Coral Sports Complex - 1410 Sports Blvd. Cape Coral, FL 33991
  • Cape Coral Leonard Street - 4820 Leonard Street Cape Coral, FL 33904
  • Estero High School Ballfield Park - 9100 Williams Road. Estero, FL 33928
  • North Fort Myers Rec Center - 2000 N. Recreation Park Way. North Fort Myers, FL 33903
  • Fleamasters Fleamarket - 4135 Dr. Martin Luther King Jr. Blvd , Fort Myers, FL 33916
  • Veterans Park Rec Center - 55 Homestead Road S. Leigh Acres, FL 33938
  • Muscle Car City - 10175 Tamiami Trail, Punta Gorda, FL 33950
  • Charlotte Sports Park - 2300 El Jobean Rd Port Charlotte, FL 33948
  • Tringali Park - 3460 N Access Rd. Englewood, FL 34224
Private sector partners have contributed supplies and manpower to helping Lee and Charlotte Counties.
  • Publix has 4 locations open from 7am to 8am exclusively for first responders to shop:
    • 5781 Lee Boulevard, Lehigh Acres, FL 33971
    • 13650 Fiddlesticks Boulevard, Fort Myers, FL 33912
    • 15880 Summerlin Road, Fort Myers, FL 33908
    • 5997 South Pointe Boulevard, Fort Myers, FL 33919
  • For two weeks starting Wednesday, October 5, Chick-fil-A will deploy an 18-Wheeler Food Truck to Fort Myers at McGregor Baptist Church, 3750 Colonial Blvd, Fort Myers, FL 33966, serving up to 1,000 sandwiches per hour to impacted residents.
  • Starting Wednesday and going until Saturday, local Florida McDonald’s restaurant Owner/Operators and McDonald’s USA are serving thousands of free, hot meals to Southwest Florida residents impacted by Hurricane Ian, at the McDonald’s McRig stationed in Charlotte County. The McRig is stationed at 13418 S. McCall Road, Port Charlotte, FL 33981 to serve from 10AM to 4PM.
  • Verizon had deployed three Wireless Emergency Connection Centers (WECCs) to assist Floridians impacted by Hurricane Ian with wi-fi, phone batteries, and charging stations. These stations are available to help any customer of any carrier stay connected. WECCs are available at the following locations:
    • Port Charlotte Town Center Mall, 1441 Tamiami Trail, Port Charlotte, FL (open daily 10:00am – 6:00pm)
    • Fort Myers Town Hall, 2525 Estero Boulevard, Fort Myers Beach, FL (open beginning Oct 4. 8:00am – 5:00pm)
    • Lakes Regional Library 15290 Bass Road, Fort Myers, FL (open daily from 9:00am-6:00pm)
  • T-Mobile is providing wi-fi and charging stations to assist Floridians impacted by Hurricane Ian at the following locations daily from 10 a.m.-6 p.m.:
    • West Florida State College, 8099 College Pkwy, Fort Myers FL
    • Port Charlotte Town Center Mall, 1441 Tamiami Trail, Port Charlotte
    • Fort Myers Town Hall, 2525 Estero Boulevard, Fort Myers Beach, FL 33931
Mortgage Payment Assistance:
If you are able to make your monthly payment, it is in your best interest to do so. However, if your financial situation was impacted by the disaster and you are unable to make your monthly mortgage payment for a short period of time (for example: additional expenses for evacuation, temporary lodging due to property damage, or temporary shutdown of employment due to disaster impact), there may be programs available to assist you. You may have to provide a written statement explaining your impact and provide supporting documentation. If requested and approved, at the end of the program you may need to explore options to resolve any missed payments. Options include but are not limited to reinstatement, payment plans, payment deferrals and loan modifications. For more information, please contact one of our Customer Care Agents at 888-818-6032.