The Customer Information HUB is a new tool available
on your account homepage. This exciting and interactive tool will allow you to receive
account specific information in real time. To use this new tool, simply log into
your account and select a section of the HUB for a list of questions related to
that topic. Click on a question to receive an answer which is specific to your account
Per IRS regulations, all year end statements will be mailed no later than January 31st. Year-end information will be available via our automated voice response system on January 2nd. Duplicate year end statements can be obtained from our website www.spservicing.com under the “Statements” menu item after February 10th. Log into your account and view or print a duplicate copy at your convenience.
We’re here to help customers experiencing hardship resulting from the federal government shutdown. If you have been impacted, please call us at 800-258-8602.
New to SPS?
Was your loan recently transferred to SPS? Find out about the services and solutions
we offer. We recognize that having your mortgage account transferred may be confusing.
We're here to make this process as seamless as possible for you. Read over these
Frequently Asked Questions to learn more about the transfer process.
At SPS we have the tools and knowledge to answer any servicing related question
you may have.
Access your account to use the Customer Information Hub which will provide you with
answers to commonly asked questions. This information is the most up to date information
specific to your account.