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SPS Website Helpdesk

For website assistance, call us at: 1-800-258-8602

You may be asked to provide the following number for additional assistance.

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Contact Us

Phone
Customer Service / Account Payment / Tax Information 1-800-258-8602

Hours of Operation:

  • Monday – Friday
  • 8:00 AM - 8:00 PM ET
  • Saturday
  • 8:00 AM - 3:00 PM ET
Assistance Programs 1-888-818-6032
International Customers 1-904-722-7009
Hazard/Flood Insurance 1-800-641-2754
  • Monday – Friday
  • 8:00 AM - 8:00 PM ET
All of our associates are able to assist customers who are using Telecommunications Relay Services (TRS).
Fax
General Correspondence/Loan Solutions 1-801-293-3936 or 1-866-867-3019
Property Tax Bills/Notices 1-855-269-4419
Hazard/Flood Insurance 1-866-801-8177
Mail
General Correspondence
  • Select Portfolio Servicing, Inc.
  • P.O. Box 65250
  • Salt Lake City, UT 84165-0250
Account Payment
  • Select Portfolio Servicing,Inc
  • Attn: Remittance Processing
  • P.O. Box 65450
  • Salt Lake City, UT 84165-0450
  • Please write your account number in the memo area of your check or money order.
Overnight Account Payment Address
  • Select Portfolio Servicing, Inc.
  • 3217 S. Decker Lake Drive
  • Salt Lake City, UT 84119
  • Please write your account number in the memo area of your check or money order.
Property Tax Bills / Notice
  • Select Portfolio Servicing, Inc.
  • Property Tax Department
  • PO Box 9203
  • Coppell, TX 75019-9210
Insurance Documents
  • Select Portfolio Servicing, Inc.
  • P.O. Box 7277
  • Springfield, OH 45501-7277
Notice of Error / Request for Information / Qualified Written Request
  • Select Portfolio Servicing, Inc.
  • P.O. Box 65277
  • Salt Lake City, UT 84165-0277
Submit Documents:

Click here to submit documents to SPS, including loss mitigation, tax, bankruptcy, or other account specific documentation.

Properties for Sale:

SPS offers residential REO services on properties where a foreclosure sale or deed in lieu was completed. for information about SPS REO properties.

Ombudsman:

First-time issues should be directed to the SPS Customer Service Department at 800-258-8602. If you still have an unresolved issue or are dissatisfied with the service you have received from SPS, click here for information about how you can contact the SPS Consumer Ombudsman Department. This link should not be used to submit loss mitigation, tax, or bankruptcy documents.