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Toll Free: 1-800-258-8602

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Phone

Customer Service / Account Payment / Tax Information

Assistance Programs

International Customers

1-800-258-8602

1-888-818-6032

1-904-722-7009

Hours of Operation:

Monday – Thursday
8:00 AM - 11:00 PM ET

Friday
8:00 AM - 9:00 PM ET

Saturday
8:00 AM - 2:00 PM ET

                    
                        Hazard / Flood Insurance
                    
                        1-800-641-2754
                    
                        Monday – Friday
9:00 AM - 8:00 PM ET

All of our associates are able to assist customers who are using a Telecommunications Relay Services (TRS).

Mail Please include your account number on all pages of the correspondence

General Correspondence

Select Portfolio Servicing, Inc.
P.O. Box 65250
Salt Lake City, UT 84165-0250

Account Payment

Select Portfolio Servicing, Inc.
Attn: Remittance Processing
P.O. Box 65450
Salt Lake City, UT 84165-0450

Please write your account number in the memo area of your check or money order.

Property Tax Bills / Notices

Select Portfolio Servicing, Inc.
Property Tax Department
P.O. Box 3541
Covina, CA 91722

Insurance Documents

Select Portfolio Servicing, Inc.
P.O. Box 7277
Springfield, OH 45501-7277

Notice of Error / Request for Information / Qualified Written Requests

Select Portfolio Servicing, Inc.
P.O. Box 65277
Salt Lake City, UT 84165-0277

Fax

General Correspondence / Loan Solutions

1-801-293-3936 or 1-866-867-3019

Property Tax Bills / Notices

1-855-269-4419

Hazard / Flood Insurance

1-866-801-8177

Submit Documents

Use the link to submit documents to SPS, including loss mitigation, tax, bankruptcy, or other account specific documentation

Click here

Properties for Sale

SPS offers residential REO services on properties where a foreclosure sale or deed in lieu was completed.

SPS REO Properties

Ombudsman

First-time issues should be directed to the SPS Customer Service Department at 800-258-8602. If you still have an unresolved issue or are dissatisfied with the service you have received from SPS, click this link for information about how you can contact the SPS Consumer Ombudsman Department. This link should not be used to submit loss mitigation, tax, or bankruptcy documents.

Click here